Frequently asked questions

All your meals will arrive in an individual microwaveable & oven friendly containers in a thermal lined insulated box and if need be depending on the weather with ice packs. All the individual food containers and the seal screen are 100% recyclable.

For sanitary reasons, we do not accept used containers back. If you do not intend to keep them, we encourage you to please recycle them as they are 100% recyclable made from 100% recycled products.

Please leave them outside for the next upcoming delivery and we will pick them up.

Eat the meals you get from FreeBeet , drink lots of water, and avoid consuming sugars and alcohol. Speak to your doctor or trainer about incorporation an exercise program you can follow throughout the week.

Yes you can certainly! This is done on the checkout page. If you still have any other concerns please email us info@freebeets.ca or call us at (250 8856710).

All our meal containers are BPA free, microwaveable and oven friendly.
For microwave we recommend you peeling the seal off from 2 opposite corners and heating it for 1-4 minutes depending on how warm you like your meals. Heating time varies depending on the power of your appliance and personal preference.

Our meals are to be consumed in 5 days(except salads, salads are good for a few days) of the delivery provided the seal is not peeled or ripped and the meals are placed in the fridge the whole the time between 3°C to 5°C. Please throw out any meals left in the fridge for more than 5 days. If you have leftover meals and you do not wish to waste any food, we recommend you freeze the meals with in the 2 days of delivery provided the seal is not peeled or ripped from anywhere and the meals were in the fridge since delivery at the recommended temperatures.
To eat the meal you have frozen we recommend you simply thaw the meal overnight in the fridge and warm it up and you will be ready to eat.
Once defrosted please consume the meal within 24 hours

We deliver all our deliveries on Wednesdays and Sundays (Vic.area) , Tuesdays and Saturdays (Westshore area and Sidney area)( please see Our Delivery Policy) throughout the day between 6 am-9 pm depending on where you live. Please understand delivery times are estimated and can be delayed depending on traffic or weather. If you have put in the order before Monday 12:01 am you delivery will be on the immediately following Wednesday.
If you place an order after Friday 12:02 am your delivery will be on the Wednesday after.

We deliver all our deliveries on Wednesdays and Sundays (Tuesdays and Saturdays ) throughout the day between 9 am-9 pm depending on where you live. Please understand delivery times are estimated and can be delayed depending on traffic or weather.

Please see our delivery policy (www.freebeets/) If you still have any other concerns please email us at info@freebeets.ca or call us at (2508856710).

We strongly recommend you arrange someone to be available between the delivery, windows to receive the meals. BUT if you’re not home, the driver will do his/her best to contact you get instructions on what to do. If there is no contact made between the driver and customer then he/she will leave the package for you as discreetly as possible, by the door or your concierge, if access is not granted to the door. Once a package has arrived at its intended location and has been left with either the concierge or at the door, FreeBeets or the the driver holds no further liability for the safety of the package or its contents.

Yes, as a company we believe eating healthy is the key to living healthy and we promote companies that do the same and help their employees in eating healthy. For Office catering please contact us via email or call us. Email us to info@freebeets.ca
I the menu different?
Our office catering menu is the same, please visit As a company what are my options?
You have 2 options as follows:
a) Get your office catering for a one off occasion.
b) Call us to learn more about our corporate partnership option.
(2508856710)
Weekly delivery every Sunday. Order cutoff 11:59pm Tuesday. All orders after this time will be delivered the following weekend.

Here is what we are doing to communicate and confirm your order status.

There are 3 notifications:

either via email or text to keep you informed and excited about your meal arrives.
informing you that we are preparing your order the day before
giving you a heads up that your deliciousness is on the truck coming your way
once we have delivered it to you, you will receive a final notification
The email will also provide you with a link showing tracking of your order so sometimes timing varies due to traffic and other circumstances.  The delivery vehicle has a perfect 0 degrees Celsius temperature to guarantee the freshness and deliciousness of your meals.  Please note that it’s important for the meal to be refrigerated within an hour hour and a half of delivery.

If you live in a condo be aware that delivery will be left into the Lobby of your Condo or Apartment building.

Customers on subscription: Please make sure to have empty cooler bags available for pick up.