FAQ

All your meals will arrive in an individual microwaveable & oven
friendly containers in a thermal lined insulated box and if need be
depending on the weather with ice packs. All the individual food
containers and the seal screen are 100% recyclable.

For sanitary reasons, we do not accept used containers back. If
you do not intend to keep them, we encourage you to please
recycle them as they are 100% recyclable made from 100%
recycled products.

No, but you need to contact us, and we will provide you with Promo Cod for a cooler bag deposit.

Please leave them outside for the next upcoming delivery and we will pick them up.

Yes. After we collect all the cooler bags from you we will return your money back. (Please note: That refund can take up to 5 business days.) 

Eat the meals you get from FreeBeet , drink lots of water, and
avoid consuming sugars and alcohol. Speak to your doctor or
trainer about incorporation an exercise program you can follow
throughout the week.

Yes you can certainly! This is done on the checkout page. If you
still have any other concerns please email us
info@freebeets.ca or call us at (250 8856710).

All our meal containers are BPA free, microwaveable and oven
friendly.
For microwave we recommend you peeling the seal off from 2
opposite corners and heating it for 1-4 minutes depending on how
warm you like your meals. Heating time varies depending on the
power of your appliance and personal preference.

Our meals are to be consumed in 5 days(except salads, salads
are good for a few days) of the delivery provided the seal is not
peeled or ripped and the meals are placed in the fridge the whole
the time between 3°C to 5°C. Please throw out any meals left in the
fridge for more than 5 days.
If you have leftover meals and you do not wish to waste any food,
we recommend you freeze the meals with in the 2 days of delivery
provided the seal is not peeled or ripped from anywhere and the
meals were in the fridge since delivery at the recommended
temperatures.
To eat the meal you have frozen we recommend you simply thaw
the meal overnight in the fridge and warm it up and you will be
ready to eat.
Once defrosted please consume the meal within 24 hours

We deliver all our deliveries on Wednesdays and Sundays
(Vic.area) , Tuesdays and Saturdays (Westshore area and Sidney
area)( please see Our Delivery Policy) throughout the day
between 6 am-9 pm depending on where you live. Please
understand delivery times are estimated and can be delayed
depending on traffic or weather.
If you have put in the order before Monday 12:01 am you delivery
will be on the immediately following Wednesday.

If you place an order after Friday 12:02 am your delivery will be on
the Wednesday after.

We deliver all our deliveries on Wednesdays and Sundays
(Tuesdays and Saturdays ) throughout the day between
9 am-9 pm depending on where you live. Please understand
delivery times are estimated and can be delayed depending on
traffic or weather.

Please see our delivery policy (www.freebeets/)
If you still have any other concerns please email us
at info@freebeets.ca or call us at (2508856710).

We strongly recommend you arrange someone to be available
between the delivery, windows to receive the meals.
BUT if you’re not home, the driver will do his/her best to contact
you get instructions on what to do.
If there is no contact made between the driver and customer then
he/she will leave the package for you as discreetly as possible, by
the door or your concierge, if access is not granted to the door.
Once a package has arrived at its intended location and has been
left with either the concierge or at the door, FreeBeets or the
the driver holds no further liability for the safety of the package or its
contents

Any one- time purchase made will only deliver you once and will
not be charged again unless you as a customer go to the website
and order again.
Once you have selected the subscription option, you will be
committed to the MINIMUM of 3 WEEKS of subscription. That’s
the commitment you as a customer will be making to get the
discounted rate.

Yes, as a company we believe eating healthy is the key to living
healthy and we promote companies that do the same and help
their employees in eating healthy.
For Office catering please contact us via email or call us. Email us
to info@freebeets.ca
I the menu different?
Our office catering menu is the same, please visit
As a company what are my options?
You have 2 options as follows:
a) Get your office catering for a one off occasion.
b) Call us to learn more about our corporate partnership option.
(2508856710)

Weekly delivery every Sunday. Order cutoff 11:59pm Tuesday. All
orders after this time will be delivered the following weekend.